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Terms & Conditions

1. Detailed description of goods and/or services
Hart Mark is a business in the online crafts industry that sells products online.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 – 5 days and delivery confirmed by way email.

3. Return and Refunds policy
The provision of goods and services by Hart Mark is subject to availability. In cases of unavailability, Hart Mark will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0 % administration fee.

4. Customer Privacy policy
Hart Mark shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

5. Payment options accepted
Payment may be made via Visa, MasterCard or by bank transfer into the Hart Mark bank account, the details of which will be provided on request.

6. Card acquiring and security
Card transactions will be acquired for Hart Mark via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to view their security certificate and security policy.

7. Customer details separate from card details
Customer details will be stored by Hart Mark separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to

8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. Responsibility
Hart Mark takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,customer service and support, dispute resolution and delivery of goods.

10. Country of domicile
This website is governed by the laws of South Africa and Hart Mark chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, R511, Hartbeespoort, 0216.

11. Variation
Hart Mark may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company information
This website is run by Hart Mark  based in South Africa trading as Harties Lifestyle Center and with registration number 2018/359245/07 with Stanley Kirton as Director.

13. Dynamic Auctioneers contact details
Company Physical Address: R511, Hartbeespoort, 0216

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